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SHIPPING POLICY

SHIPPING POLICY

Shipment processing time

All orders are ideally processed within 1-3 business days. Orders will not be shipped or delivered on weekends or holidays.

If we have a high volume of orders, shipping may be delayed a few days. Please allow additional days for delivery.

Shipping rates & delivery estimates*.

The shipping cost, for your order will be calculated and displayed at checkout, if charges apply.

UK 7-10 business days

EU 7-10 business days

US 7-10 business days

South America 10-15 business days estimate

Asia 10-15 business days estimate

Africa 25-37 business days estimate

Australia & New Zealand 10-15 business days estimate

Delivery delays can occasionally occur. *We do not guarantee shipping times. 

Customs, Duties and Taxes

miiBuddy.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

If a package is returned to us due to unpaid customs, taxes or return to sender, we will refund the cost of the product and retain the shipping charges. We will allow one free resend if the package was returned to sender however, if it gets sent back to us the second time, we will retain the shipping fee incurred. For a 3rd attempt, an invoice will be sent with the shipping price. (Applies to international and domestic orders)

Damages

If you receive damaged merchandise, please take a picture and email us the picture at hello@miiBuddy.com right away. We will only replace damaged goods within 24 hours of a ‘Delivered’ status.

If your order got stuck in customs.

It is not a protected case if the shipment gets stuck in customs. Here you pay the customs fees to receive your package.